At Aviator, we believe the best entertainment is safe entertainment. Responsible gambling is more than a slogan to us — it is a genuine commitment reflected through effective self-control tools, sincere support, and a platform culture that always puts every member's wellbeing first.
All these tools are available free of charge to every Aviator member. You can activate them at any time through your account settings or by contacting our support team.
Set the maximum deposit amount you wish to load into your Aviator account on a daily, weekly, or monthly basis. Once the limit is reached, you cannot deposit further even if you want to. Limits can be lowered immediately, but increases require a 7-day waiting period to take effect — protecting you from impulsive decisions.
Set the maximum amount you're willing to lose in a single session, per day, per week, or per month. Once the loss limit is reached, the platform will automatically block and end your gaming session. This ensures you never wager more than you can afford to lose.
Set a time limit for each session or each day. The platform will send you a reminder when you are approaching your limit. Once the limit is reached, your session will be ended automatically. This feature helps you maintain a healthy balance between entertainment and daily life.
Need a short break? Activate cool-off mode for a period of 24 hours, 3 days, 7 days, or 30 days. During this time, your account remains active but you will not be able to log in or play. All active deposits and your winnings balance are kept safe and will be accessible once the cool-off period ends.
For those who need a longer break, self-exclusion options of 6 months, 1 year, 3 years, or permanent are available. During this period, the account is fully closed. Permanent self-exclusion can only be reversed after a thorough assessment and a minimum waiting period of 7 years.
Access detailed reports of your gambling activity, including total deposits in MYR, total wagers, wins, and losses for any given period. This information helps you make an honest assessment of your playing habits and make better-informed decisions.
Self-assessment is an important first step. Answer the questions on the side honestly. If you answer "Yes" to three or more questions, it may be time to talk to someone.
This assessment is not a medical diagnosis. It is purely a self-reflection tool. If you are concerned about your own gambling habits or those of a loved one, please contact our support team in confidence.
Have you ever played longer or spent more than you originally intended?
Do you gamble to escape stress, sadness, or boredom in your daily life?
Have you ever tried to hide how much time or money you've spent gambling from family or friends?
Have you ever gambled with money meant for essentials such as rent, bills, or food?
Do you feel restless, irritable, or uncomfortable when you try to stop or cut back on gambling?
Do you find yourself frequently thinking about gambling — planning your next session, dwelling on past wins, or trying to win back money you've lost?
How to interpret your results: If you answered "Yes" to 1–2 questions: proceed with caution. Set clear limits. If you answered "Yes" to 3 or more: we encourage you to contact our support team or use the cool-off tool. You don't have to face this alone.
Activating self-control tools on Aviator is straightforward and can be done at any time — even in the middle of the night.
Open the Aviator platform and log in with your username and password. Make sure you are using a secure device and a trusted internet connection.
Click the profile icon in the top right corner and select "Settings" or "Account". Look for the "Responsible Gambling" or "Self-Control" section within the settings menu.
Choose the self-control tool that suits you — deposit limits, loss limits, time limits, cool-off periods, or self-exclusion. Each tool comes with a clear explanation of how it works.
Enter your desired limit in Malaysian Ringgit (MYR) for financial limits, or a duration for cool-off periods. All values can be reviewed before you confirm.
Click the "Activate" or "Save" button. Reduced limits and cool-off periods take effect immediately. Deposit limit increases require a 7-day waiting period for added protection.
If you have difficulty activating these tools or need immediate assistance, contact our customer support team via 24/7 live chat. All conversations are confidential.
Responsible gambling is an approach to gaming that prioritises self-control, awareness of risk, and a healthy balance between entertainment and everyday life. At Aviator Malaysia, responsible gambling means you play because it's enjoyable — not because you feel compelled to, can't stop, or are hoping to solve financial problems through gambling.
Gambling — whether it involves betting on Malaysian Super League football, playing slots, Live Casino, or e-sports — carries the risk of losing money. This is a reality every player must understand and accept before placing any bet. Winnings are never guaranteed, and losses are a very real possibility in every game of chance.
Aviator's Core Responsible Gaming Principles: Only gamble with money you can afford to lose entirely without it impacting your daily life. Gambling is entertainment, not an investment or a source of income.
Problem gambling rarely develops overnight. It typically starts gradually and grows without notice. Recognising the early warning signs is key to effective prevention. Aviator encourages all members to stay aware of changes in their own playing habits.
As a general guideline, Aviator recommends that members set a monthly deposit limit not exceeding 5% of their net monthly income. This keeps gambling an enjoyable activity within a budget you can comfortably manage.
| Recommended Monthly Deposit Limits | Estimated Monthly Income (RM) |
|---|---|
| RM 100 – RM 200 / month | RM 2,000 – RM 4,000 |
| RM 200 – RM 400 / month | RM 4,000 – RM 8,000 |
| RM 400 – RM 600 / month | RM 8,000 – RM 12,000 |
| RM 600 and above | RM 12,000 and above |
The table above is a recommendation only and not an obligation. Everyone's financial situation is different. What matters most is setting a limit you are comfortable potentially losing in full, without it affecting your daily life.
As a platform operating in Malaysia, Aviator recognises that our responsibilities extend beyond simply providing entertainment. We are committed to playing an active role in promoting a healthy gambling culture among Malaysians.
This includes training our customer support team to recognise signs of problem gambling during their interactions with members, and to respond with empathy and genuine helpfulness. Our staff are trained to be non-judgmental and to provide useful information and support to anyone who may need it.
If you or someone you know is struggling with a gambling problem, please reach out to us immediately. Our support is free, confidential, and available 24 hours a day, 7 days a week. You don't have to face this alone.
The Aviator platform is strictly for individuals aged 21 and above. We take the protection of minors very seriously. If you have children or teenagers in your household who may have access to your devices, we recommend that you:
If you suspect that someone under the age of 21 is using the Aviator platform, please report it to us immediately at support@aviator-khelo.com. We will investigate without delay.