At Aviator, your privacy is more than a legal obligation — it is a core value we uphold. This document clearly and transparently explains how we collect, use, store, and protect your personal information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
The Aviator Privacy Policy is built on six core principles that ensure every member's personal information is always protected with the utmost care.
Aviator only collects personal data that is strictly necessary for the stated purposes. We do not collect excessive information that is irrelevant to the services we provide to you.
All personal data is stored with 256-bit SSL encryption and protected by layered firewalls and intrusion detection systems. Our servers are housed in certified data centres that meet international security standards.
You have the full right to access, correct, transfer, and request deletion of your personal data at any time. The process is straightforward and can be initiated through your account settings or by contacting us.
Aviator has never and will never sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Your data is not a product we deal in.
Aviator's Privacy Policy is fully compliant with Malaysia's Personal Data Protection Act 2010 (PDPA). We stay current with developments in data protection law and update our practices accordingly.
In the event of a data breach that may affect you, Aviator is committed to notifying you within 72 hours of becoming aware of the incident, in line with international best practices.
This Privacy Policy applies to all users of the Aviator Malaysia platform, including website visitors, account applicants, and registered members. By using our platform, you agree to the collection and use of information as described in this document.
Aviator Malaysia ("we", "Aviator", "platform") is deeply committed to the privacy of every individual who uses our services. This Privacy Policy describes our practices for managing your personal information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
This policy applies to all information collected through:
By registering an account or continuing to use the Aviator platform, you acknowledge that you have read, understood, and agreed to this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our platform.
Aviator collects various types of personal data depending on the context of your interaction with our platform. The following are the categories of data we may collect:
| Data Type | Example | Requirements |
|---|---|---|
| Full name | As shown on MyKad | Mandatory |
| Identification card number | Malaysian IC Number | Mandatory (KYC) |
| Date of birth | 21+ age verification | Mandatory |
| Residential address | Malaysian address | Mandatory |
| Phone number | Malaysia (+60) | Mandatory |
| Email address | Your active email address | Mandatory |
| Photo / Selfie | KYC Verification | Upon request |
To process deposits and withdrawals in Malaysian Ringgit (MYR), we collect payment method information such as your digital wallet account number (Touch 'n Go eWallet, GrabPay, DuitNow, ShopeePay, Boost) or FPX bank account details (Maybank2u, CIMB Clicks). We do not store your full credit card number or digital wallet password.
Important Note: Aviator does not collect sensitive data such as health information, religious beliefs, or political affiliations. All data collected is limited to what is necessary for the stated purposes.
Your personal data is collected through the following methods:
In certain cases, Aviator may receive information about you from trusted third-party sources for the purposes of identity verification, fraud prevention, or legal compliance. This includes licensed identity verification agencies and payment service providers.
Aviator processes your personal data for legitimate, specified purposes. The following are the primary purposes for which we process your data:
| Processing Purpose | Legal Basis |
|---|---|
| Account management and identity verification (KYC) | Contract & Legal Requirements |
| Processing of deposits and withdrawals in MYR | Contract Performance |
| Fraud prevention and anti-money laundering (AML) | Legal Obligation |
| 24/7 customer support provision | Contract Performance |
| Delivery of relevant Aviator promotions and offers | Legitimate Interest / Consent |
| Usage analytics to improve the platform | Legitimate Interest |
| Compliance with regulatory directives | Legal Obligation |
| VIP Rewards Programme and loyalty management | Contract Performance |
Aviator will not use your personal data for purposes other than those stated above without first obtaining your renewed consent.
Aviator do not sell your personal data to any third party. However, under certain circumstances, we may share your information with the following parties for legitimate operational purposes:
We work with trusted third-party service providers to support platform operations, including:
All third-party service providers are bound by strict confidentiality agreements and may only use your data for the purposes that have been agreed upon.
Aviator may be required to disclose your personal data to the relevant authorities when mandated by Malaysian law, including:
Aviator retains your personal data for as long as necessary to fulfil the stated purposes or as required by law:
Aviator implements multiple security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction:
Security Notice: While Aviator takes all reasonable steps to protect your data, no security system can guarantee 100% protection. We encourage you to also safeguard your account by using a strong password and keeping your login credentials confidential.
As a data subject under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding the personal data we hold about you:
To submit any request relating to your privacy rights, you may:
Aviator will respond to your request within 30 business days from the date of receipt. For complex cases, we may require additional time and will notify you accordingly.
The Aviator platform is restricted to individuals aged 21 years and above only. We do not knowingly collect or process personal data from children or individuals below the stipulated minimum age.
Should we discover that personal data of a child has been collected without our knowledge, we will take immediate steps to:
If you suspect that someone under the age of 21 is using the Aviator platform, please contact us immediately at support@aviator-khelo.com. We will investigate and take appropriate action.
Aviator uses cookies and similar tracking technologies to enhance the user experience and gather analytical information. Please refer to the dedicated section "Types of Cookies We Use" below for full details.
You can manage cookie settings through your web browser. However, blocking certain cookies may affect the functionality and user experience of the Aviator platform.
Aviator reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the technologies we use. When material changes are made, we will:
Continued use of the Aviator platform after any changes to the terms will be considered acceptance of the revised Privacy Policy.
Aviator has appointed a Data Protection Officer (DPO) responsible for ensuring compliance with data protection laws. If you have any questions, concerns, or complaints regarding your data privacy, please contact us through the following channels:
We are committed to addressing every privacy enquiry seriously and responding within the stipulated timeframe. Your satisfaction and trust are our priority.
As an Aviator member, you have the following rights regarding your personal data that we hold and process.
You have the right to request a copy of all personal data we hold about you. Such requests will be processed within 30 business days.
If your personal data is inaccurate or incomplete, you have the right to request a correction promptly and at no charge.
You may request the deletion of your personal data under certain circumstances, subject to applicable legal retention obligations.
You have the right to object to the processing of your personal data for direct marketing purposes or where we rely on legitimate interests.
You have the right to receive your personal data in a machine-readable format and transfer it to another service provider of your choice.
In certain circumstances, you have the right to request that we restrict how we use your personal data while a matter is being resolved.